SanVa Hospedaria is a residential-style guesthouse with a great deal of character and a homey feel. Whether you are travelling with a group of buddies, or with your better half celebrating an anniversary, we have more than 30 rooms to meet your needs.

Photos Copyright (c) Panorama Entertainment.

## Holiday Periods are as follows:

1. Dragon Boat Festival Holiday: June 6#, 7, 2019 (inclusive).

2. Mid-Autumn Festival Holiday: September 12#, 13, 2019 (inclusive).

3. National Day Holiday: September 29#, 30#, October 1, 2, 3, 4, 5, 6, 7#, 2019 (inclusive).

4. Christmas Holiday: December 23#, 24, 25, 2019 (inclusive).

5. New Year Holiday: December 31#, 2019, January 1, 2020 (inclusive).

6. Lunar New Year Holiday: January 23#, 24, 25, 26, 27, 28, 29, 30, 2020 (inclusive). # Early Bird Discount applied!!

Hurry up!! Make your Reservations early to enjoy discount!!

Kind Reminder:

1. We have COMMON SHOWER ROOMS and TOILET FACILITIES which are to be shared among all house guests. Each of our guest room is equipped with tap water and sink. There is no air-conditioning, en-suite shower / toilet facilities inside the room.

2. Smoking is PROHIBITED within our premises. Offenders are liable to a maximum fine of MOP 1500.

3. We provide FREE WIFI internet connection. Please obtain the password at the reception counter.

Reservation & Cancellation Policy:

1. Reservations made within ONE working days from the check-in date may not be entertained. Please make your reservation as soon as possible. Reservation made more than SIX months ahead may not be entertained.

2. We will answer reservation requests as soon as possible, but may not answer immediately. All reservations are guaranteed to be answered via e-mail within TWO working days.

3. Please DO NOT call in to ask for progress of reservation, unless you do not receive our reply after TWO working days.

4. We WILL NOT confirm any reservation by telephone or fax. We WILL NOT contact our guests by telephone unless under exceptional circumstances.

5. Certain reservations require deposit payment. Instructions for deposit payment will be sent to you in separate e-mail after you have confirmed your reservation.

6. Before making the deposit payment, please make sure you: (A) have read, fully understood and accepted our Policy and Disclaimer, and, (B) understood and accepted the fact that we do not provide certain facilities. SanVa Hostel has the final decisions on all disputes.

7. To cancel your reservation, your MUST submit a cancellation e-mail at least TWO DAYS before your promised check-in date. SanVa Hostel reserves all rights to seize the full deposit payment for cancellation made WITHIN TWO days from the check-in date.

8. We will hold your reservation for AT MOST 2 HOURS. If you fail to show up within 2 hours from your promised check-in time, or, in the event of non-arrival, the full deposit payment will be seized and we reserve all rights to release the reserved rooms.

Terms & Disclaimer:

1. Smoking is prohibited inside our premises. Offenders are liable to a maximum fine of MOP1500.

2. You must register with your valid legal identification documents. If you are working in Macau, you must show and provide the details of your working visa and the contact information of your employer in Macau for our record.

3. Room rate must be paid by cash in HKD or MOP, unless otherwise stated. USD room rates quoted herein are for reference only and are subject to currency market fluctuations.

4. Check-in time is 2pm. We are not obligated to offer a room before 2pm.

5. Check-out time is before 12 noon. If you check out after 12noon, you will be considered extending your stay, and are subject to a late check-out penalty equals to one night's room rate. We shall not give extra notice on this matter.

6. If you request for a change of room, you shall pay the room rate of the newly changed room type.

7. If you want to extend your stay, you should ask for vacancies upon check-in. We do not guarantee the availability of rooms for the extension period. For the sake of fairness, the other guests who have first placed reservations for those dates have the priority to occupy the room.

8. The normal number of guest allowed to stay in a "Regular room" is ONE guest. In some circumstances, we shall allow a maximum of ONE extra guest sharing the same "Regular room". A surcharge of HKD/MOP50.00 per night will be imposed on the extra guest. This surcharge applies to ALL AGES. We DO NOT provide extra bed service.

9. The normal number of guest allowed to stay in a "Grande room" is ONE guest. In some circumstances, we shall allow a maximum of ONE extra guest sharing the same "Grande room". A surcharge of HKD/MOP50.00 per night will be imposed on the extra guest. This surcharge applies to ALL AGES. We DO NOT provide extra bed service.

10. The normal number of guest allowed to stay in a "Twin room" is TWO guests. In some circumstances, we shall allow a maximum of TWO extra guests sharing the same "Twin room". A surcharge of HKD/MOP50.00 per night will be imposed on each extra guest. This surcharge applies to ALL AGES. We DO NOT provide extra bed service.

11. The normal number of guest allowed to stay in a "Triple room" is THREE guests. We shall allow a maximum of ONE extra guests sharing the same "Triple room". A surcharge of HKD/MOP50.00 per night will be imposed on the extra guest. This surcharge applies to ALL AGES. We DO NOT provide extra bed service.

12. The maximum number of guest allowed to stay in a "Balcony Double room" is TWO guests. We shall not allow any extra guest sharing the same room.

13. The normal number of guest allowed to stay in a "Balcony Twin room" is TWO guests. We shall allow a maximum of ONE extra guest sharing the same "Balcony Twin room". A surcharge of HKD/MOP50.00 per night will be imposed on the extra guest. This surcharge applies to ALL AGES. We DO NOT provide extra bed service.

14. Face towel can be purchased from our reception counter. We are NOT obligated to provide free personal toiletries such as towels, soap, toothbrush, toothpaste, slippers, etc. We DO NOT provide complimentary breakfast, airport pickup service, laundry service, nor package tour service.

15. You shall take full responsibilities on your personal belongings. We have no obligations on any lost and/or damaged items.